• Unopened bottles may be returned for a full refund (minus the cost of shipping and handling costs of $4.95) within 15 days of the date of receipt.
  • Returned items will only be accepted if they have not been used, damaged, soiled or altered in any way. All items must be in their original condition and sealed.
  • Our online store can only accept merchandise that has been purchased directly from our website. Merchandise purchased from other retailers or websites must be returned to the respective retailer.

For all questions regarding returns please contact customer service at


  1. Email with your order number, return request and reason for return.
  2. Drop the package at your local USPS or shipping method of choice.
  3. When we receive the package, we will complete your refund. Please allow 7-10 business days from the time the return is received for your account to be credited.

You may return the merchandise using a different shipping method of your choice. Please send the package to:

IBSolution Web Returns
1309 1/2 S. Roxbury Drive
Los Angeles, CA 90035



We offer many shipping options which include USPS First-Class Mail, Priority Mail, DHL E-Commerce, DHL International and Expedited 1-2 Day. Standard shipping is complementary with all orders. Packages typically arrive within 5 business days. Most orders received by 9am daily Monday through Friday will ship the same day. Orders received after 9am will ship the following business day. Orders received after Friday at 9am through Sunday will be shipped the following Monday. Expedited shipping options are available at checkout.

After you complete your purchase you will receive a shipping confirmation email which will include tracking info.